Deliveries
What countries do you ship to?
We currently offer our products in Germany and France. More countries coming soon!
How does shipping work? What carrier do you use?
We ship all orders within 24h (Mon-Fri) from Berlin to ensure you get your delivery as quickly as possible. We use DHL GoGreen Plus for our deliveries.
Deliveries usually take between 2 and 4 working days in Germany and between 3 and 5 working days in France.
How can I track my order?
Once the order has been shipped you will receive an email with tracking information.
Returns, Exchanges and Refunds
How can I modify or cancel my order after it is placed?
If you wish to cancel your order or make changes to it, please contact us as soon as possible at hello@manyblooms.com or use our cancellation form.
How to I return an item?
If you'd like to return a product, you're welcome to do so within 30 days. Use the following form or contact us at hello@manyblooms.com. Please note that you bear the direct costs of returning the goods. You can return the goods using a shipping provider of your choice. Alternatively, you can use our DHL return label with tracking. If you use this return label, we will deduct a fee of €4.95 from your refund.
As soon as your return has arrived at our warehouse, you will receive a confirmation email from us. You will receive a refund for the returned items to the payment method originally used for your purchase.
You can find our full refund policy here.
What can I do if the product arrives damaged?
We assemble each set with the maximum amount of care, however should you notice any defect please contact us at hello@manyblooms.com for a speedy resolution. Please include your order number as well as a photo and item description.
In case you notice the box is damaged, please do not accept the delivery so that we can take the necessary steps.